Terms of Service

Welcome to Narelle Melbourne. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Narelle Melbourne. Throughout the site, the terms “we”, “us” and “our” refer to Narelle Melbourne. By using our site and/or purchasing from us, you engage in our service and agree to these terms.

2. Products and pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We make every effort to display our products and colours accurately, but we cannot guarantee that your screen’s display is accurate. We reserve the right to correct any errors, inaccuracies or omissions and to change prices and product availability at any time without notice.

3. Orders

We reserve the right to refuse or cancel any order at our discretion, including where we suspect fraud or where an item is incorrectly priced or unavailable. If we cancel your order after payment, we will issue a full refund.

4. Shipping and returns

Delivery and returns are governed by our Shipping Policy and Returns & Refund Policy, which form part of these terms. We offer free express delivery within Australia (within 5 business days) and free returns within 30 days.

5. Intellectual property

All content on this website, including text, images, logos and designs, is the property of Narelle Melbourne and is protected by applicable intellectual property laws. You may not reproduce or use our content without our written permission.

6. Accuracy of your information

You agree to provide current, complete and accurate purchase and account information. You are responsible for keeping your account details and password confidential.

7. Limitation of liability

To the extent permitted by law, Narelle Melbourne is not liable for any indirect, incidental or consequential loss arising from your use of the site or our products. Nothing in these terms excludes any rights or guarantees you have under the Australian Consumer Law.

8. Governing law

These Terms of Service are governed by the laws of the State of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.

9. Changes to these terms

We may update these Terms of Service at any time. The latest version will always be available on this page. Your continued use of the site constitutes acceptance of any changes.

10. Contact

Questions about these Terms of Service can be sent to hello@narellemelbourne.com.